WC3 TFT - Windows 7 issue

by Teh.drunk.acc | 11/02/2010 16:29:27

Teh.drunk.acc

Just recently bought a new HD and installed Windows 7. For the 2nd time I had a fatal crash while running WC3 TFT.

The message goes along the lines:

....FATAL ERROR!

Program: \...\...\...\war.exe

The instruction at 0x0000ABC7 referenced memory at 0x0000ABC7. The memory could not be written.

Help ?

by Lucytr | 11/02/2010 18:52:08

Lucytr

Hi, Teh.drunk.acc

We only offer support for the game if played on an Administrator account. Please make sure the game is running in administrator mode. In order to set the game as Administrator Mode, please follow the steps below:

1. Right click on the Warcraft III icon.
2. Select "Run as Administrator"

If you have additional permissions questions, you should refer to your Windows help files or documentation.

If that does not allow you to run the game, please make sure you set the game to Windows XP SP 2 compatibility mode.

1. Right click on the Warcraft III icon.
2. Select "Properties"
3. Click on the "Compatibility" tab
4. Select "Windows XP SP2"
5. Click "OK"

If that doesn't help, you will need to uninstall Warcraft III. Once uninstalled, run a thorough scandisk and defrag of your hard drive(s). You will probably find it helpful to disable your screen saver and power management features before you scandisk or defrag. Sometimes Windows will restart the defragmentation and/or scandisk if your screen saver or power management kicks in. The following webpage has instructions on how to complete this: http://us.blizzard.com/support/article.xml?articleId=21144.

Now reinstall Warcraft III and download and install the latest Warcraft III patch from http://us.blizzard.com/support/article.xml?articleId=21220.

If you are still encountering problems please test the game after trying each of the steps below. Each solution listed has been reported to solve these problems for other customers.

- Make sure the latest video drivers you are using are compatible with the latest version of DirectX or you could experience video problems. Contact your video card manufacturer to ensure compatibility if you cannot find the information on the page you downloaded your video drivers from. Make sure you have the latest version of DirectX from:
http://www.microsoft.com/directx

- Make sure you have the latest drivers for your Video and Sound cards. You'll want to check with your computer manufacturer or the Video/Sound card manufacturer's website for the current drivers that match the model of card you have in your system. A list of manufacturers with contact information can be found at http://us.blizzard.com/support/article.xml?articleId=21124.

- Download and install the latest chipset drivers for your motherboard. Check the motherboard manufacturer's website for updated chipset drivers, first. If you can't find updated drivers at the manufacturer's website, the next two most common locations for chipset drivers are http://www.viaarena.com/?PageID=2 and http://www.intel.com/support/chipsets/

- Before starting the game, make sure there are no other programs running in the background. Instructions for how to shutdown all background applications can be found at http://us.blizzard.com/support/article.xml?articleId=21052.

- Doing a scan of the computer's physical memory can help you identify RAM problems which could cause this issue. If you have Windows Vista/7, this already has a Memory (RAM) Diagnostic Tool that you can use. Using this tool will require a reboot so please save any documents you have open.

- Click Start.
- In the Start Search field type in Memory and hit Enter.
- The first option you see should say Memory Diagnostic Tool.
- Run the Memory Diagnostic Tool - A window will pop up asking you if you want to reboot and check for problems not or check for problems the next time you restart.
- If you choose to restart now, Vista will reboot into the memory diagnostic utility.

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