Warcraft unable to connect to the server.

by Yihaox | 05/04/2010 01:21:07

Yihaox

Hi Blizzard!

I bought my Warcraft III battle chest yesterday(from Game Stop). I install it. It's original version 1.21. I upgrade my warcraft and Frozen throne to 1.24e(The newest one). Updates are from official Blizzard website. After these steps. I am ready to play on Battle.Net. It says

UNABLE TO CONNECT TO THE SERVER, you may trying to connect an invalid server.

It doesn't work in U.S.A east and U.S.A west. But it works in Europe and Asia. What is the problem?


Hope you can help me.



My warcraft III account name: YihaoX

by Charlesps | 05/04/2010 01:42:50

Charlesps

Hello Yihaox

There is a restriction on the connection you use to reach Battle.net. That means that this connection was detected violating the terms of use in one of the manners described below.

- Spamming text in the chat channel (often associated with bots)
- Repeated attempts to use an invalid CD-Key
- Repeated use of third-party programs (hacks) these include but are not limited to sending bad packets, flooding the server(s), and the use of hack programs

Restrictions of this nature can last form several days up to two weeks.

This restriciton has 13 days left.

Technical support does not have access to the reason a specific restriction was put in place and We do not have the ability to remove the restriction. The only thing I can recommend is trying to connect every couple of days to see if the restriction has lifted.
*{1357-602}*


Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
https://www.surveymk.com/s.aspx?sm=aW04S5FAdACKYEK_2f1kLKxQ_3d_3d

by Charlesps | 05/04/2010 01:54:28

Charlesps

The issue occurs when a connection is used in one of the manners described. t can occur with any of our older Battle.net games and will affect all of their ability to connect.

The issues are more common in situations where a large number of people share the same connection like a company, college, or an apartment that provides an internet connection and in situations where an ISP does IP sharing.


Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
https://www.surveymk.com/s.aspx?sm=aW04S5FAdACKYEK_2f1kLKxQ_3d_3d

by Charlesps | 05/04/2010 02:00:18

Charlesps

Correct, the restriction has 13 days left.

Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
https://www.surveymk.com/s.aspx?sm=aW04S5FAdACKYEK_2f1kLKxQ_3d_3d

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