Unable to connect to battle.net in dorm

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by Tcaskey38 | 18/02/2009 21:47:39
Tcaskey38

Hi, I live in a college dorm and can't connect to battle.net for Diablo II. I am not banned and can connect at home, but not here. When I run the Bnet diagnostic tool i get the following:

Q u o t e:
+++ Begin connection test with Battle.net server 62.240.202.122
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server... Error! 10060


According to the manual that came with the zip file, error 10060's description is:

Q u o t e:
10060

Description:
The connection attempt timed out. The host did not respond in a reasonable
amount of time. Or the request never got out.


Solution:
Disable any active firewalls, and ensure your router (if being used) is not
restricting any ports/applications.

This generally occurs when a firewall is blocking the connection.




I have tried connecting with my personal firewall turned off, and have had no success. I ran a tracert to useast.battle.net and the log reads:

Q u o t e:
Tracing route to useast.battle.net [63.240.202.130]

over a maximum of 30 hops:



1 * * * Request timed out.

2 * * * Request timed out.

3 * * * Request timed out.

4 * * * Request timed out.

5 * * * Request timed out.

6 * * * Request timed out.

7 * * * Request timed out.

8 * * * Request timed out.

9 * * * Request timed out.

10 * * * Request timed out.

11 * * * Request timed out.

12 * * * Request timed out.

13 * * * Request timed out.

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.



Trace complete.








I am pretty sure that the dorm's router's firewall is blocking the connection, and would like to know what ports or whatever I need to ask the IT department to unlock. Thanks

Visit Official Forum View original thread
by Lucytr | 18/02/2009 22:58:53
Lucytr

Your connection has been temporarily restricted from Battle.net. This restriction is realm-specific and can last up to 2 weeks.

It can happen for any of the following reasons:
- Rapidly connecting and disconnecting to Battle.net
- Creating or joining numerous games within a short time period such as "Magic finding" or "Baal runs"
- By the use of "add-on programs"
- Chat channel abuse
- Failed login attempts
- In game latency caused by excessive spell effects

We are unable to lift these restrictions early or tell exactly why the restriction was placed on your connection

It's probably someone else in your building who got the restriction put in place. It's a sad side effect of sharing an IP amongst so many players.
The universe is already insane. Anything else would be redundant.

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