Problems with ban

by Z.u.r.g | 09/01/2009 12:10:51

Z.u.r.g

Sometimes my computer says, that I have been temporarily restricted from the realm, why is that ? and how do I make it go away ? please help.. After 2 hours I can play normally, but after 5 hours, it says the same thing again. I'm sp frustrated

by Charlesps | 14/01/2009 19:54:30

Charlesps

Hello Z.u.r.g,

Information about this issue can be found here:
http://us.blizzard.com/support/article.xml?articleId=20794

To reduce the chances of this occurring try spreading out your games so that you are not joining games any faster than one per 5 minutes. This includes swapping characters in and out of games.

If multiple people use the same connection to play then the games need to be spaced out even more so that no connection on the network are happening any faster than about once every 5 minutes.
Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
https://www.surveymk.com/s.aspx?sm=aW04S5FAdACKYEK_2f1kLKxQ_3d_3d

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