Problem with the game

by Disdasdefa.disd | 29/04/2010 02:27:15

Disdasdefa.disd

Whenever I join a game through matchmaking I start up normally, but when I actually get in game nothing spawns and Starcraft 2 crashes and gives me a 'Send Blizzard Error Report' screen. Can anyone help? Thanks in advance.

by Charlesps | 29/04/2010 02:29:26

Charlesps

Hello Disdasdefa

Can you post the information form that error message here?

Can you also post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Press the Windows Key and R
Type in: dxdiag
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste the data from the dxdiag file into your reply.

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by Charlesps | 29/04/2010 03:44:39

Charlesps

There are newer drivers for your video card located here:
http://www.nvidia.com/object/winxp_196.21_whql.html

These are the most stable for our game out of the recent video card drivers.


Q u o t e:
Name: Realtek RTL8139/810x Family Fast Ethernet NIC


Is this the network card you are using or are you you using a wireless USB device?

If this is the network card than there are newer drivers for it as well:
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&;PNid=14&PFid=6&Level=5&Conn=4&DownTypeID=3&GetDown=false

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by Charlesps | 29/04/2010 04:07:58

Charlesps

Just making sure, sometimes Dxdiags don't show USB devices so I don't like to assume.

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