No games can connect to Battle.net

by Madjohnflint | 28/04/2010 22:43:17

Madjohnflint

My ISP is Comcast, and Comcast has recently given its customers a free version of Norton 360 (dubbed Norton Security Suite) instead of the McAfee that it used to provde.

The problem is that the ONLY game that I have that can connect to Battle.net now is Starcraft Brood War. World of Warcraft, Starcraft 2 Beta, and Warcraft 3 Frozen Throne all can NOT connect.

I am 99% sure that it's an issue with Norton. I have given permission in the firewall for these games to connect to the internet, and I have opened the relevant ports. I don't know what else to do!

Has anybody else had a problem with this program and being unable to connect to Battle.net?

by Charlesps | 29/04/2010 01:13:08

Charlesps

Hello Madjohnflint

Make sure that you are using the latest version of the program and the latest definitions.

We have a guide for 360 for WoW on our European Support site. Those steps should help you determine who to configure it for other programs as well:
http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=26870

Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
https://www.surveymk.com/s.aspx?sm=aW04S5FAdACKYEK_2f1kLKxQ_3d_3d

by Charlesps | 29/04/2010 02:40:25

Charlesps

Connecting directly to the router will not bypass its firewall.

You may want to look up the router on PortForward:
http://portforward.com/

And then match the program in question and see what they say about setting it up.

click skip this add if you get a big orange block. The skip button should be in the upper right corner.

Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
https://www.surveymk.com/s.aspx?sm=aW04S5FAdACKYEK_2f1kLKxQ_3d_3d

by Charlesps | 29/04/2010 03:48:33

Charlesps

you know for specific Router questions you will need to contact Linksys. There are really too many devices out there for us to be able to properly troubleshoot issues with them.

Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
https://www.surveymk.com/s.aspx?sm=aW04S5FAdACKYEK_2f1kLKxQ_3d_3d

Last 7 Days Last 7 Days

 

Most Viewed Most Viewed Threads This Week

 



Loaded in 0.05079 seconds