Fullscreen/Mouse Freeze

by Shellshocker.xv | 24/03/2010 18:10:16

Shellshocker.xv

Upon installation, my cursor appeared to be frozen, but I was able to navigate to the Options menu and quickly switched to Windowed Mode (with an invisible cursor, as the apparent arrow was not moving), which was, I hope, a quick fix.

I would like to be able to run in Fullscreen (not windowed mode), and use edges to navigate in-game play. I am unable to do this either in fullscreen nor windowed mode, as I cannot keep my taskbar from appearing in-game, also cutting off part of the screen, making it difficult to build, look at units selected, et cetra. I have tried moving the task bar around and using auto-hide, but with win7 it just pops back up when I use the edges to navigate, making movement painful and costly in units of time while playing.

I do have a Logitech Webcam and have heard that this software has been causing problems, but have no seen evidence to support my uninstalling it, as I would like to avoid doing so.

In addition, my Kaspersky Anti-Virus 2010 pops up everytime I load SC2, with the following message:

"C:\...\VERSIONS\BASE14356\SC2.EXE (PID:1716): Behavior Similar to PDM.Invader(loader). Detected."

Alongside the option to view a "detailed report".

I have, of course, read others posts and tried to fix these problems for myself, but I have been unable. I have changed (lowered/toggled) settings in every way possible, changed the size of my Icons and Font in my browsers from Large/Largest to Medium and then to small. All of my drivers are updated. Tried disabling the Antivirus. I am not sure where to turn from here.

Dxdiag:
---Operating System
System Manufacturer: HP-Pavilion
System Model: NY545AA-ABA p6210y
Processor: AMD Athlon(tm) II X4 620 Processor (4 CPUs), ~2.6GHz
Memory: 6144MB RAM
DirectX Version: DirectX 11

---Display Tab
Card name: NVIDIA GeForce 9100
Manufacturer: NVIDIA
Chip type: GeForce 9100
Driver Version: 8.17.11.9621
Date: 1/11/2010 11:03:33 PM

---Sound1 Tab
Name: Speakers (Realtek High Definiton Audio)
Version: 6.00.0001.5910 (English)
Date: 8/4/2009
Provider: Realtek Semiconductor Corp.



Any help/suggestions appreciated, bluepost or not.


Thanks.

by Charlesps | 29/04/2010 02:20:32

Charlesps

Hello Shellshocker and Others

Can you also post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Press the Windows Key and R
Type in: dxdiag
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste the data from the dxdiag file into your reply.

Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
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by Charlesps | 30/04/2010 01:35:36

Charlesps

Aquasnake


Q u o t e:
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 120 DPI (125 percent)


There is an issue with our game and Windows 7 that will cause this issue if the game is played in full screen on a system using higher than normal DPI settings.

The only way around this at this time is to lower the DPI settings for the OS or to play in a window.

Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
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by Charlesps | 30/04/2010 01:36:55

Charlesps

Jeremy


Q u o t e:
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 96 DPI (100 percent)


As above, higher DPI settings for the user. Run in a window or lower the settings is the only way to resolve the issue.

Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
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by Charlesps | 30/04/2010 02:15:23

Charlesps

Currently you would need to drop it back down in order to play full screen but it might be a little trickier to fix considering it is affecting World of Warcraft as well and it is well past beta.

But we have forwarded the issue along.

Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
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