I am having trouble connecting to US West - my connection is temporarily restricted for the past 2-3 hours.

Hi, Cahrin,

If you are getting the message "Your Connection has been Temporarily Restricted from this Realm. Please try to log in at another time." then you will not be able to connect to this Battle.net realm while the restriction is active.

This message will appear as a result of the following:

- Rapidly connecting and disconnecting to Battle.net
- Creating or joining numerous games within a short time period such as "Magic finding" or "Baal runs"
- By the use of "add-on programs"
- Chat channel abuse
- Failed login attempts
- In game latency caused by excessive spell effects

This is a temporary restriction and it should automatically release itself after a predetermined amount of time. Each restriction can be different and lengths are dependent upon the severity of the violation, and can last a maximum of 12 hours. This is also a realm specific error so you may find yourself being able to connect to the other Battle.net realms as well as Open Battle.net and Single Player.

If you find that your play style includes creating multiple games in a short period of time, please try reducing the number of games you create. If multiple players are connecting from a shared internet connection, try and avoid having everyone join a game at the same time to prevent the game servers detecting that multiple games have been created in a short time, as this can increase your chance of getting a restriction.

If this issue does not resolve itself after 3 days, please reply back with your account name, realm, and a time frame of how long you have been experiencing this issue. Please be aware we are not able to remove these restrictions.

Some additional information on Temporary Restrictions can be found at http://us.blizzard.com/support/article/20794.

No, the restriction time is set. Trying to log in won't extend it.

Unfortunately, the temporary restrictions aren't visible in our checking system so I can't even see that there is one much less how long it'll last. I'm sorry, Cahrin.