Thanks for not turning the D3 community into what the SC2 Community is right now. a rage fest due to a poor dev cycle

That has nothing to do with public relations or community management. We work on our games until they're at a point where we're happy with them and feel comfortable releasing them out into the world. It's not a new concept for us but obviously we have a lot of fans who haven't quite experienced the Blizzard development cycle first hand.

The "rage fest" is simply passionate people just wanting to play the game. And as much as we can appreciate them, and as much as we can apologize, and as much as we can ask them to just hold on because it'll all be worth it... there's really nothing that can be done to satisfy it except give them the game to play. And so sometimes you have to know when to shut up and just let actions speak for themselves.

But no one will remember that it was late, only that it was a great game. And we will absolutely do whatever is necessary to make sure Diablo III is a great game, just as we are with StarCraft II.

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Q u o t e:
The main complaint right now in the SC2 community is the lack of any form of contact or updates. It's just sad. This thread wouldn't of even had a reply in the SC2 forums, hence why it was posted here.

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To be fair I'm kind of a forum !*#@% (*cough* lady of the night) so it's not really a fair comparison. I enjoy standing on the cross streets of sarcasm and troll and peddle my wares. Not everyone indulges in these skills, nor should they. We need some of the populace to be able to pay their car registration on time and have savings accounts lest it all come crashing down around us.

But as I said there's a point where it's a good time to just be quiet and let actions speak for themselves. There's really nothing more that can be said about StarCraft II at this point until a "download beta" link lights up somewhere.

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Q u o t e:

If he really cared about us he would buy me a videocard.

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Open your front door.